La Lonja

© Telefónica de España, S.A.U., Telefónica Móviles España, S.A.U. Madrid, 2.013. All rights reserved.

  1. In compliance with the 34/2002 Law, of July 11th, of services of the information and electronic commerce society, we inform you, with respect to each of the companies, that: The social denomination is Telefónica de España, S.A.U., with CIF A82018474 and registered address in C/ Gran Vía nº 28, 28013 Madrid, registered in the Mercantile Registry of Madrid under volume 13.170; book 0; section 8; page M-213.180. The social denomination is Telefónica Móviles España, S.A.U., with CIF A78923125 and registered address in Ronda de la Comunicación s/m, C district, South Building 3, 2nd floor, (28050 Madrid), registered in the Mercantile Registry of Madrid under volume 8958, Gral. 7804, Section 3, of the Corporate Ledger, page 92, H-85226. For the purpose of this Legal Notice, Telefónica de España and Telefónica Móviles are registered in the Registry of Telecommunications Operators in the National Commission of the Markets and Competition. These companies will be individually referred to as “Telefónica de España” or “Telefónica Móviles” or jointly as “TELEFONICA”.
  2. You can contact us through the free Customer Service Telephone 1004 or in our Customer Service section, where we can answer your questions.
  3. We inform you that website’s aim is to facilitate to the general public the knowledge of the activities that this company does and the products and services that it provides, transmitting purchase requests to the commercial services that support us.
  4. The information related to the products and services offered on the pages of these websites (contracting, characteristics, price references, applicable taxes, shipping costs, when they are from the User account and other specific circumstances), is contained on the same page as the product or service is offered.
    The services are subject to VAT (in Peninsula and Balearic Islands), to IGIC (in the Canary Islands) or IPSI (in Ceuta and Melilla) according to the current regulations in each case.
  5. The personal data of Portal users and TELEFONICA clients will be processed in accordance with the transparency principles, purpose limitation, data minimization, accuracy, integrity and confidentiality, as well as respecting the rest of obligations and guarantees established in the Regulation (EU) 2017/679 of the European Parliament and of the Council of April 27th of 2016 related to the protection of natural persons with regard to the processing of personal data and on the free movement of such data and in the Organic Law 3/2018, December 5th, of Personal Data Protection and Digital Rights Guarantee. You can consult the complete privacy policy at
    The access and/or use of website confers the condition of User. From such access and/or use, it is considered that the user accepts the Terms of use of the specific Web Portal and/or the application
  6. Intellectual and industrial property. The intellectual property rights of the websites, their source code, design, navigation structure, databases and the different elements contained therein are owned by Grupo Telefónica, corresponding to us the exclusive exercise of the exploitation rights of them in any form and, in particular, the rights of reproduction, distribution, public communication, availability and transformation
  7. The User is authorized to, exceptionally, the partial reproduction of the content of the websites, only and exclusively, if all of the following conditions concur:
    That it is compatible with the websites purposes
    That it is made with the only purpose and intent of obtaining the contained information for its personal and private use, absolutely excluding any commercial purpose or use or for its distribution, public communication, transformation or decompilation
    That none of the contents, documents or graphs related to these websites is modified in any way.
    That no graphic, icon or image available on these websites is used, copied or distributed, separately, from the text or other accompanying images. Any other use must be communicated and authorized, previously and expressly.
  8. Grupo Telefónica is owner of the industrial property rights referred to its products and services, and specifically of the ones related to the trademark “telefónica” and Movistar.
  9. Hyperlinks of any third party to these websites must be to its principal or entry page.
  10. TELEFONICA does not assume any responsibility derived from the connection or contents of third parties hyperlinks that are referred to on the websites.
  11. With respect to the third parties products and services quotes, TELEFONICA acknowledges in favor of their owners the corresponding industrial and intellectual property rights, and their mere mention or appearance on the websites does not imply the existence of any rights or responsibility over them, nor any endorsement, sponsorship or recommendation.
  12. The unauthorized use of the information contained on these websites, as well as the damage to the corresponding Intellectual or Industrial Property Rights, will lead to the legally established responsibilities.
  13. TELEFONICA reserves the faculty to make, in any moment and without necessity of previous notice, modifications and updates of the information contained on its web and in the configuration and presentation of it.
  14. TELEFONICA does not guarantee the inexistence of errors in the access to the websites, in its content, nor that the content is updated, although TELEFONICA will develop its best efforts in order to avoid, correct or update them where appropriate.
  15. The user is exclusively responsible for both access to these websites and the use that may be made of the information contained therein. The User will be responsible for every action made with their user identifier. In particular, they will be responsible for choosing, as a key and as a reminder of it, strong passwords and sentences, that is, numbers and letters, and even, in the systems that allow it, punctuation marks and special characters difficult to discern. More specifically, the User will avoid choosing dictionary words, words related to themselves (relatives’ names, address, birthdate, etc.) or easy to discern (name and months combinations, prefixes and suffixes, etc.) TELEFONICA will not respond to any consequence, damage or prejudice that could be derived from that access or use of the information.
  16. Minors under 18, can’t make use of the services available through the Web Portal without the previous authorization of their parents, guardians or legal representatives, who will be responsible for all acts made through the Portal by the minors in their care.
  17. TELEFONICA will not be responsible for possible security errors that may occur or for possible damages that may be caused to the User’s computer system (hardware and software), files or documents stored on it, as a result of a virus in the User’s computer used to connect to the services and contents of the websites, a malfunction of the browser or the use of outdated versions of the same.
  18. Our website uses its own and third parties cookies to manage the portal, to collect information about its use, to improve our services and to show you advertising related to your preferences through the analysis of your browsing. The settings can change, learn how to disable them or get more information in the Cookies Policy.
  19. Court jurisdiction. These General Conditions are governed by Spanish law. The parties submit, at their option, to the resolution of conflicts and renounce any other jurisdiction, to the courts and tribunals of the user’s address.

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